Shipping policy

At By Simren, we take great care in ensuring your custom cake arrives in perfect condition. Please review our shipping and delivery guidelines below before placing your order.

Delivery Availability

• We currently offer local delivery only within [insert delivery areas].
• Delivery is subject to availability and must be scheduled at the time of ordering.
• A delivery fee may apply based on your location.

Delivery Process

• Someone must be available to receive the cake at the agreed-upon time.
• If no one is available, the cake will be left in a safe location at your own risk, or you may need to arrange a new delivery at an additional cost.

Pickup Option

• You can opt for pickup from our location at [insert pickup address].
• Cakes must be picked up at the scheduled time, as we cannot guarantee storage beyond that.

Handling & Responsibility

• Once a cake has been delivered or picked up, By Simren is no longer responsible for any damage that may occur during transport or handling.
• We recommend keeping your cake flat, cool, and away from direct sunlight to maintain its quality.

For any questions or to arrange delivery, contact us at [insert contact details]. Thank you for choosing By Simren!